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Customer
Service and Bookings
dalmatiavacation@hotmail.com
+385 95 94 00 427
Mon-Fri 08.00-20.00
Sat 09.00-17.00 |
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Terms and conditions |
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1.
How to book ? |
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2.
How do I make changes or cancel my
reservation ? |
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3.
Special Requests |
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►
How to book |
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To book one of our
accommodations just have a look our offer. Add the name
of |
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destination, the number of
accommodation, date of arrival and departure and the |
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number of persons. Finalize
your booking and you will receive answer via email. |
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You are responsible to pay
deposit (25% of the total booking value for individual
guests), |
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when you book. Rest of total
booking value you pay the last day of your arrangement. |
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It's as simple as that! |
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We do plan arrangements with
other travel agents and independent suppliers |
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with special
conditions. |
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►
How do I
make changes or cancel my reservation |
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Any changes to a reservation
must be done through the Customer Service & Bookings |
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It is very unlikely that we
will have to make any changes to reservation. If it is
the |
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case that changes need to be
made, or we need to cancel your reservation, we reserve |
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the right to do so at any
time. Most of these changes are minor, and we do not pay |
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compensation for minor
changes. |
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If a significant change to
your holiday occurs or becomes necessary, we will inform
you |
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as soon as possible if there
is time before departure. When a significant change
occurs |
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or we have to cancel your
reservation, you will have the choice of: |
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accepting the change of
reservation |
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taking our offered
substitute package of equivalent or superior quality if
we are |
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able to
provide one |
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taking our offered
substitute package of lower quality if we are able to
provide one and |
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accept a refund form us of
the difference in price of the package purchased and the
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substitute one offered |
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•
canceling your
holiday with a full refund of all monies paid |
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If you cancel your booking
inside two months of departure we don't return the
deposit |
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except in the case of force
major. |
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The consequences of which
could not have been avoided even if all due care had
been |
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exercised such as war, state
of war, riot, fire, civil strife, industrial action,
terrorist activity, |
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natural or nuclear disaster,
adverse weather conditions or other conditions amounting
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to force major. In these
circumstances we will also not pay any resulting
expenses |
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or additional costs. |
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►
Special Requests |
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If you have any special
requests that do not form part of standard accommodation
services |
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as described in this website
please let us know at the time of booking. |
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